SHIPPING COST AND TRANSIT TIMES
Standart shipping cost are:
|Iberian peninsule, Balearic Islands and Portugal||24-48 h||3,95 €|
|Canary islands||7 – 14 days||8,95 €|
|Europe 1||4 – 15 days||4,95 €|
|Europe 2||4 – 15 days||9,95 €|
Europe 1 : Germany, Belgium, France, Italy, United Kingdom, Netherlands.
Europe 2: Rest.
Shipping costs are FREE for purchases over 50 EUR in Iberian peninsule, Balearic Islands and Portugal, 100 EUR in Europe 1 and 150 EUR in Europe 2.
Currently we do not ship to Ceuta or Melilla. Orders are dispatched before 4pm, Monday to Friday.
If your order is place on Saturday, Sundays or holiday bank, it will be processed the next working day.
Note that for shipments to non-EU countries, Andorra, Gibraltar as well as those of other continents, we have no control on possible taxes of each country, which can range from 10% to 30%; such taxes, if any, are charged by the customer destination.
EXCHANGE AND RETURNS
Once you receive your order, you have 14 calendar days from the date of receipt to exchange and/or return the products you want. Only size changes are allowed. To proceed with the return/exchange size you must send an e-mail to firstname.lastname@example.org with the reference of your order, the reason for the return, and your contact information. Garments must be in perfect condition and with their label. Items must be returned in their original packaging to ensure they are perfectly protected in transit.
Minueto reserves the right to refuse returns communicated or sent after the deadline, or garments that are not in the same condition in which they were sent.
RETURNS SHIPPING COST
Returns are free in Iberial Peninsule and Balearic Islands.
In other areas, you sould ship by your own means. You can send us the return by another shipping method that you choose.
In the case of exchange of size, both the shipping and pickup are totally FREE for orders in Spain.
For orders from Canary Islands and Europe, you should send the garment to change, shipping of the new Size will be free.
No article changes are accepted, in this case it should be processed as a return and you will have to make a new order with the item you want.
After approving the return (items must be in perfect condition and have the inner and outer labels) you will receive a confirmation email telling you that the amount will be credited to your account in a few days, at most within a maximum period of 14 days.
Remember that credit on your credit card always depend on your bank.